NX 4 和 NX 3 在安装 Internet Explorer V7.0后不能启动。

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NX 4 and NX 3 Will Not Start After Internet Explorer V7.0 Is Installed


Symptom/Problem

Attempting to start NX 4 or NX 3, once IE V7.0 is installed, will display an error:

  • Fatal Error
  • Fatal error detected unable to continue

The syslog file will have the entry:

     Daylight Time
     +++ Unhandled operating system exception: e06d7363
     [1] 7C812A5B
     (kernel32)
     [2] 202B908A
     (libsyss)
     [3] (libsyss)
     [4] 202B7AD8

Solution/Workaround

Delete the %UGII_BASE_DIR%/ugii/psapi.dll file.

Note: Siemens PLM Software provided the psapi.dll file for Windows NT compatibility. However, it is no longer needed since it is included in the Windows 2000 and Windows XP operating systems.

References/Notes

If any questions arise regarding this field bulletin, the Global Technical Access Center may be contacted at (800) 955-0000 for USA & Canada. If you are outside the United States and Canada, any questions regarding this or any other SFB should be directed to your local support office, quoting the SFB number.

Submitted By: Lynn Watts Submitted Date: 10/20/2006 IR/PR #: PR 5620394;
PR 5620700 Last Revised Date 10/24/2006 Revision Number 2.0 Document ID: SFB-NX-2627 Product/Version: NX 3; NX4 Supersedes: N/A Platform: PC Operating Systems: Windows XP Service Pack 2 (SP2);
Windows XP Professional x64 Ed.;
Windows Server 2003 Service Pack 1 (SP1) Responsible Group: Systems GTAC 800 # Options(s): 2.1.1.3