Sample ASCII Resume

ASCIIResume Sample
PAMELA JONES
301 S.W. Oak #342
Walla Walla, Washington 97988
(206) 555-5555
careerfolio@aol.com
www.careerfolio.com/pamjones

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PROFESSIONAL PROFILE
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APPLICATIONS / BUSINESS ANALYST with solid skills in systems development, user support, technical troubleshooting, quality assurance, problem solving, and documentation. Ten years‘ previous business experience provided first-hand knowledge of diverse business operations and management information requirements.
* Skilled in determining system requirements and specifications for complex application development projects.
* Able to communicate effectively with multifunctional teams, programmers and technical staff at all levels.
* Strong customer service orientation. Experienced in consulting with users, resolving problems and meeting
specific technical and business needs.
* Effective project manager with ability to coordinate multiple projects simultaneously.
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TECHNOLOGY EXPERTISE
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Microsoft Windows 3.x, 9x, and NT, DOS, Microsoft Office, Corel Office Suite, Microsoft Project, Lotus Notes, Novell GroupWise, Internet Explorer, Netscape Communicator, Flow Chart, IBM Client Access, LAN / WAN, Rumba, Visual Basic, IBM AS/400
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EXPERIENCE
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WASHINGTON JUDICIAL DEPARTMENT
Walla Walla, Washington
Systems Analyst (1996-Present)
* Assess users‘ needs to determine functional and business requirements for new software applications.
* Developed system requirements for new division of the Washington Tax Court. Completed extensive research and analyzed statutes for required fields.
* Conduct and document QA testing on all newly developed applications.
* Work closely with onsite managers to coordinate multiple software installations.
* Create training manuals for new applications and develop help files to meet needs of specific users.
* Provide training and technical support to users throughout the state of Washington.
* Promoted from ...
Business Analyst (1994-1996)
* Hired specifically to resolve onsite operational issues during major conversion project (affecting county / state computers and numerous data fields). Proposed innovative solutions that resolved workflow problems.
* Maintained ongoing communication with the Information Systems (IS) Department.
* Created new procedure manuals to ensure consistent
workflow.
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PREVIOUS BUSINESS EXPERIENCE - Ten years
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Founded, managed, and operated various successful small businesses. Developed and administered company policies. Created business and marketing plans. Conferred with attorneys, accountants, and marketing staff to ensure that company goals were met.
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EDUCATION
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Portland State University, Portland, Oregon
B.S. Degree, Computer Science (1994)
* Graduated Magna Cum Laude
* Golden Key National Honor Society
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AFFILIATIONS
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Project Management Institute