Hotmail Blocked in China

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Published:May 10, 2006
ByJian Shuo Wang
Tag:msn (11)
It is brought to my attention that Hotmail is presently blocked in China. I can access it everyday (I don‘t know why, but it just works for me.), but I saw a lot of complains on my old post:Does Hotmail Work in China?. There are 52 comments so far. Why? Because it is the first result forHotmail China in both MSN Search and Google search.
Well. It seems I need to do a little bit homework to find ways to help people out. Here is my analysis.
The Problem
When you typehttp://hotmail.com orhttp://www.hotmail.com, you will receive DNS error, as if the site never existed. You may experience long waiting time, before it reports the error.

When you type in http://hotmail.com, it reports DNS error, like the screen capture. Created at 21:40 May 10, 2006 at China Telecom FTTB+LAN in Pudong, China

When you type in http://www.hotmail.com, it also return error, but this time, it return the default error page from China Telecom: advertisement fromYahoo! China, including Yahoo! MP3 search,Baidu.com andSina.com.cn. Created at 21:40 May 10, 2006 at China Telecom FTTB+LAN in Pudong, China
It seems the domain name DNS service is blocked.
The same problem happens with the Windows Live services,http://live.com.

When you type in http://live.com, it returns this error. Created at 21:40 May 10, 2006 at China Telecom FTTB+LAN in Pudong, China
Other Impact
Since recently, MSN transformed its passport services (the familiar hotmail logon page) tolive.com. When live.com is blocked, as shown above, all Microsoft services related to authentication dies. For example, the popular MSN Spaces, a blogging service, becomes instable because it requires authentication. Other services, likehttp://download.microsoft.com is also reported to be impacted.
I chatted with my friends who may know the situation. None of them really have any suggestions, except asking me to use a proxy server.
Workarounds
Let me try to give several workarounds I collected. It may work now, but no garrentee it works in near future. Just let me know if any method works or stop working. At least at the time I write this article, I personally tested all the methods. They work at least for me on China Telecom FTTB+LAN home broadband in Shanghai.
Option 1: Use Mobile Version
Only the domain names are blocked. The server is live. If you have ways to access the servers without using the hotmail.com or live.com domain, you have a chance. Here is a backdoor:
Visithttp://mobile.msn.com/hm/folder.aspx

MSN Mobile logon interface
This interface is designed exclusively for Windows Mobile cellphones. You can login to check your emails. The interface is very simple and small - to fit into mobile - but it is better than nothing if you urgently need to check your Hotmail messages.
The reason it works is because, the link I provide will redirect you to this URL:
https://mobile.passport.net/si/default.aspx?lc=2052&id=961&ru=http%3a%2f%2fmobile.msn.com%2fwml%2fmigrate.aspx%3freturl%3dhttp%253a%252f%252fmobile.msn.com%252fhm%252ffolder.aspx%26fti%3dy&mlc=zh-CN&mspsty=302&tw=1814400&kv=7&ct=1147269673&ns=hotmail.com&ver=2.5.1027.0&ec=e21
It does not use thehotmail.com orlive.com domain
Thanks forthis article to share this methods with me.
Option 2: Using MSN Messenger 7.0
If you have MSN Messenger 7.0 or 7.5 (I am using 7.5) on your computer, you can simply click on the Mail icon to enter Hotmail. It is still using the old passport service, not live.com. Please make sure you are using these versions, not MSN Messenger 8.0.
Option 3: Logon to Passport First
If you feel the mobile version is not acceptable, try this.
Visithttps://login.live.com/login.srf
>
Passport logon page
Also live.com is not accessible,https://login.live.com is OK. Please note the URL is https:// instead of http://.
After you enter your Hotmail username and password, you will see the MSN Account Services page. Click the hotmail link on the left top of the page, and you should be able to access hotmail.
Option 4: Direct URL
This URL works for me. But I have no idea about whether it works for you. Let me know your feedback.
https://login.live.com/login.srf?lc=2052&sf=1&id=2&ru=http://www.hotmail.msn.com/cgi-bin/sbox%3fid%3d2&tw=0&fs=1&kv=0&cb=&cbid=24325
Option 5: Use Outlook Express
Just configure Outlook Express to check emails from hotmail.
If you haven‘t done it before, here are the steps:
Go to Start -> All Programs -> Outlook Express.
Tools -> Accounts -> Add... -> Mail
Display Name: Your real name, click Next.
Email address: yourname@hotmail.com, click Next.
Accept defult HTTP as server, Hotmail as provider, and click Next.
Enter your user name and password, click Next.
Click Finsih. Then click Close to close the account tab.
Then you will have all your mails in your hotmail in your mailbox.
I‘d like to hear your feedback about what option worked and what didn‘t. If it didn‘t work, please post comments and let people know what you have tried, where are you, and which provider you use.
Good luck!
Posted by Jian Shuo Wang at May 10, 2006 10:05 PM |TrackBack (0) Related Entries:
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Comments
great work you have done. thank you!
Posted by: seo on May 11, 2006 01:34 AM
Hello, io just found your blog online, i have bheen looking for a program to do cartoons like that Microsoft homestyle program you had but i cant get it here in the UK. I wondered if you could do me a favour and just do a cartoon of myself and my sister on ti and send to me, its for my dads big special birthday and ive looked everywhere for a program. If you could email me i would be so gratefull. Thankyou so much for this wonderfull blog.
Kay :)
Posted by: Kay on May 11, 2006 07:13 AM
thanks for the tips,
the direct URL works without any problems
as of May 11, 2006 in Guangzhou.
so does the mobile version, but of course this does not allow attachment downloads.
outlook works but (perhaps just in my case) is very slow to download (frequently time-outs).
thanks again
Posted by: Jarek on May 11, 2006 10:00 AM
Interesting that you are having this experience immediately following your post about how things can be difficult, but not impossible :-)
Posted by: Carroll on May 11, 2006 10:18 AM
Thanks a lot, Wang... direct url works.
Posted by: user on May 11, 2006 11:03 AM
I‘m using MSN7.5 and the mail icon ( your Option 2 ) definitely doesn‘t work. Your direct link may work but it brought up a Chinese language page, and I don‘t read Chinese yet ! I‘ve been using a proxy server to access my Hotmail these past few days. Thanks for your suggestions anyway - good work !
Posted by: Richard on May 11, 2006 11:36 AM
Both the Messenger and direct link don‘t work for me. I‘ve been using a proxy too - it‘s a pain as it‘s dead slow.
Does anyone know why it is that it‘s been blocked? Did the meeting with Bill not go too well in Washington State a couple weeks ago?
Posted by: Ryan on May 11, 2006 12:47 PM
well thanks for your great effort!! but sad to say expect that mobile link and outlook one I did have any luck with other options!! I live in Beijing. now its been more than a week that I couldnt open my hotmail. but thanks to you at least I checked some of my importants mails via that mobile version. but as one told it could only check mails which not containing any attachments and outlook is terribley slow. please keep up searching !! thanks again!!
gan xie
Posted by: Davi on May 12, 2006 03:52 AM
thanks a lot!
you r a nice person.
Posted by: jessie on May 12, 2006 11:36 AM
Thank you for helping us out Wang. I couldn‘t access my personal account for weeks, although e-mails for my business are still being delivered via Outlook. For anyone else who‘s having problems with Hotmail checkout "TorPark". Runs on Mozilla Firefox as a type of circumventor browser.
Posted by: Dan on May 12, 2006 01:36 PM
I always use hotmail http service in OUTLOOK.
and it works well all the time,even in this days.
Posted by: Fir on May 12, 2006 11:03 PM
Yes. Hotmail in Outlook Express works, but the only problem is, it is so slow.
Posted by: Jian Shuo Wang on May 12, 2006 11:16 PM
Thanx, first option from mobile worked! We‘re travelling in China and have had many problems with hotmail, sometimes we could get in via MSN messenger, but not all the time. you‘re website has been a great help, keep up the good work!
Posted by: Rmoon on May 15, 2006 02:24 PM
I guess, only Option 1: Use Mobile Version works for me since I‘ve tried other ways that you offered but failed.I am using MSN Messenger 8.0, so it did not work either even how many times I clicked the mail icon on it. And as to other URLs you post, I could open them all and the log in pages showed up but I got DNS error reports all the time after I typed my user name & passport in the blanks.
Posted by: sharmay on May 16, 2006 11:16 AM
I guess, only Option 1: Use Mobile Version works for me since I‘ve tried other ways that you offered but failed.I am using MSN Messenger 8.0, so it did not work either even how many times I clicked the mail icon on it. And as to other URLs you post, I could open them all and the log in pages showed up but I got DNS error reports all the time after I typed my user name & passport in the blanks.
Posted by: sharmay on May 16, 2006 11:17 AM
Hotmail does not allow free hotmail‘s user enter it through OutLook Express.How discomfortable!
Posted by: ervine on May 16, 2006 12:13 PM
Only option 1 works! Thank you!
Posted by: Dennis Lang on May 16, 2006 06:41 PM
The mobile msn portal works great...in fact i like this better than the regular hotmail. I might start using this one instead...thank you so much
Posted by: Berhen on May 16, 2006 07:21 PM
hi, thanks for telling us so many ways to access such bad hotmail box. I‘m at PuDong too, and useing FTTB+LAN too, but your option 3 and 4 dosen‘t work for me. Thank GOD, the first way works for me. a couple of days ago, I accessed hotmail from Italian hotmail, but I cannot do it now. I have no idea that it‘s Microsoft‘s mistake or China‘s? all in all, I‘ll not use hotmail anymore, and thanks again.
Posted by: sparky on May 16, 2006 08:25 PM
FANTASTIC!!!!
I am working in China and was so pissed off I couldn‘t access my Hotmail account. Your first option allowed me in. Well done and great work.
can I use Messenger?
Posted by: Steve on May 16, 2006 08:35 PM
I have given up contacting MSN and asking whats wrong , Hotmail has been not working here in Xian since 1st May like the rest China , for the last few days i am getting sign into Network passport error page, still cannot seem to open my Hotmail after your Great help i have opened My MSN so i can at least see who has e.mailed me , I really thought MSN would have sorted this by now ...Thank you for Gmail ... And big thanks for the Help..
"It don‘t matter who is the blame just get it Sorted "
Well at least the weather here in Xian is 100% better than Brighton E.Sussex UK ...
Posted by: NJS agizzer on May 16, 2006 11:38 PM
Excellent work Jian mobile access works for me here in Xi‘an...Thanks...:)
Posted by: NJS agizzer on May 17, 2006 09:34 AM
_xyz